Independent and confidential channelBack to cobco.ma

Raise a concern

Your voice matters. We are listening.

Use this portal to report in good faith unethical conduct or a situation that calls for dialogue and remedy.

Confidential

Your safeguards

Every case is handled carefully and only by authorized people.

Confidential handling

Information is shared only when needed to handle the case.

Anonymity available

You can raise an alert or grievance without revealing your identity.

Protection from retaliation

COBCO does not tolerate retaliation linked to a good-faith report.

Good faith protected

You do not need complete evidence to raise a sincere concern.

Restricted access

Only authorized people can access information needed to review the case.

Raise a concern

What would you like to report?

These are separate mechanisms. Use the examples to choose the most suitable route.

Whistleblowing

Whistleblowing / Ethics Alert

Report illegal conduct, a breach of the Code of Conduct, or behavior that may undermine COBCO’s integrity.

For employees, contractors, suppliers, partners and anyone concerned.

Examples
  • Corruption, fraud or conflicts of interest
  • Harassment, safety or misuse of data
  • Breach of law, internal rules or traceability concerns

Please read before continuing

Whistleblowing / Ethics Alert

Are you aware of conduct that appears to breach the law, our internal rules or our Code of Conduct? This form lets you report it in full confidence. It covers corruption, fraud, conflicts of interest, harassment, health, safety and environmental concerns, data protection and traceability issues.

You may report either openly or anonymously. Either way, your report is protected: COBCO guarantees confidentiality and strictly prohibits any form of retaliation against anyone who reports in good faith. Whenever possible, choose “Anonymous with non-identifying contact” so that we can communicate with you without asking for your identity.

Grievance

Grievance / Complaint

Share an actual or potential impact to open a dialogue and seek an appropriate solution.

For neighbors, communities, workers, suppliers, NGOs, unions and partners.

Examples
  • Human rights or working conditions
  • Environmental harm or local nuisance
  • Social or supply-chain impact

Please read before continuing

Grievance / Complaint

Are you affected by, or a witness to, a situation that harms or could harm human rights or the environment at our site or in our supply chain? This form lets you raise it with us. It is open to any affected person or organisation.

Our aim is not only to record your grievance, but to work with you towards a solution. You may remain anonymous; whenever possible, choose “Anonymous with non-identifying contact” so that we can communicate with you without asking for your identity. COBCO is committed to addressing your grievance in good faith, confidentially and without retaliation.

Not sure which option to choose? Select the closest one. COBCO will redirect your case internally without asking you to start again.

How it works

How it works

COBCO is committed to handling each concern diligently and impartially.

  1. 01

    You report

    Choose your reporting mode, describe the facts and add useful evidence.

  2. 02

    We review

    COBCO reviews the case confidentially and strictly limits access to authorized people.

  3. 03

    We act

    If you share a means of contact, you will receive an acknowledgement within 7 days and an update on how your report is being handled within 3 months.

Other contact channels

Other contact channels

You may also use these dedicated channels. Avoid sending sensitive information from a shared device.

Your privacy is essential

Your privacy is essential

Information is used solely to receive, review and handle alerts and grievances. Access is strictly limited in accordance with Law No. 09-08.

Read the privacy information