Confidential handling
Information is shared only when needed to handle the case.
Raise a concern
Use this portal to report in good faith unethical conduct or a situation that calls for dialogue and remedy.
Confidential
Every case is handled carefully and only by authorized people.
Information is shared only when needed to handle the case.
You can raise an alert or grievance without revealing your identity.
COBCO does not tolerate retaliation linked to a good-faith report.
You do not need complete evidence to raise a sincere concern.
Only authorized people can access information needed to review the case.
Raise a concern
These are separate mechanisms. Use the examples to choose the most suitable route.
Report illegal conduct, a breach of the Code of Conduct, or behavior that may undermine COBCO’s integrity.
For employees, contractors, suppliers, partners and anyone concerned.
Share an actual or potential impact to open a dialogue and seek an appropriate solution.
For neighbors, communities, workers, suppliers, NGOs, unions and partners.
Not sure which option to choose? Select the closest one. COBCO will redirect your case internally without asking you to start again.
How it works
COBCO is committed to handling each concern diligently and impartially.
Choose your reporting mode, describe the facts and add useful evidence.
COBCO reviews the case confidentially and strictly limits access to authorized people.
If you share a means of contact, you will receive an acknowledgement within 7 days and an update on how your report is being handled within 3 months.
Other contact channels
You may also use these dedicated channels. Avoid sending sensitive information from a shared device.
Your privacy is essential
Information is used solely to receive, review and handle alerts and grievances. Access is strictly limited in accordance with Law No. 09-08.
Read the privacy information